Hand-stitched Leather Wire Fox Terrier Keyring, Personalised Dog Bag Charm, Boho Circle Tag

Terms & Conditions and Right of Withdrawal

Shipping from United Kingdom

Processing time

1-2 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges accepted within 30 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

BohoCircle's Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your:

Name

Email address

Postal address (for shipping and billing)

Payment information (though this is primarily processed by Etsy and not stored by me)

Details of the product that you're ordering

You may also choose to provide me with additional personal information (for a custom order, for example) if you contact me directly via Etsy Messages.

2. Why I Need Your Information and How I Use It (Legal Bases for Processing)
I rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide my services (Contractual Necessity): I use your information to fulfil your order, to settle disputes, or to provide you with customer support. For example, I need your name and address to process and ship your order.

Affirmative Consent: I will only use your personal information for marketing purposes (such as signing up for an email mailing list) if you have provided your affirmative consent, which you may revoke at any time.

Legal Obligation: If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by UK tax law.

Legitimate Interests: As necessary for the purpose of my legitimate interests, provided those legitimate interests are not overridden by your rights or interests, such as:

Providing and improving my services.

Complying with the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Your privacy is important to me. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (e.g., Royal Mail, FedEx) and payment processors. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for a minimum of six years to comply with UK tax law.

5. Transfers of Personal Information Outside the UK/EU
I may store and process your information through third-party hosting services in the UK, EU, and other jurisdictions. If your personal data is transferred outside the UK/EU, I take steps to ensure that it is subject to appropriate safeguards, such as reliance on legally recognised data transfer mechanisms.

6. Your Rights (UK GDPR)
If you are a resident of the UK or EU, you have certain rights with respect to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons, such as for tax compliance), I will generally delete your personal information upon request.

Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain: If you reside in the UK and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with the Information Commissioner's Office (ICO).

7. How to Contact Me
For purposes of UK and EU data protection law, I, BohoCircle, am the data controller of your personal information. If you have any questions or concerns, you may contact me via:

Etsy Messages: https://www.etsy.com/uk/shop/BohoCircleShop

Email: bohocircle@gmail.com